How Did Crucial Skills Become Known as “Soft” Skills?

By Susan David

Why do we categorize human skills as “soft” skills and relegate them to the sidelines? Learn more about where this outdated (and unhelpful) perspective originated.

https://www.susandavid.com/newsletter/the-hidden-rules-of-emotions-in-the-workplace/

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Susan David

Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.

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