Our world is always changing.

We need the flexibility to ensure we can change, too.

Susan David, Ph.D.

  • #1 Wall Street Journal Bestselling Author
  • Thinkers50 Breakthrough Idea Award Winner
  • Harvard Business Review Management Idea of the Year
  • Cofounder of the Institute of Coaching (a Harvard Medical School/McLean affiliate)
Sawubona. I see you.

In South Africa, where I come from, “sawubona” is the Zulu word for “hello.” There’s a beautiful and powerful intention behind the word because “sawubona,” literally translated, means, “I see you, and by seeing you, I bring you into being.”

At its core, emotional agility is about the capacity to see ourselves and others in a wholehearted and healthy way. It’s a set of essential psychological skills for our complex world—a world that often chooses not to see. It is more than just a skill set I teach, it’s what I try to live by, and I am so grateful to have the opportunity to share it with you.


Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television.

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