Emotional skills aren’t “soft skills.”
Our emotions are the essence of what makes us human. They are at the heart of mental health, wellbeing, culture, learning, innovation, relationships—everything that matters to healthy people, organizations, and communities.
Can we stop calling them “soft” skills already? They are essential human capacities.
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post by
Susan David
Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.
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