When we’re compelled by a wagging finger instead of a willing heart, we end up in an internal tug-of-war between good intentions and less-than-stellar execution.
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Susan David
Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.
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