A company’s ability to adapt to change and stay ahead of the competition depends largely on how well individual employees function under pressure and if they feel psychologically safe. It’s up to managers to create an atmosphere where people feel secure with colleagues and superiors and feel their contributions are valued.
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Susan David
Susan David, Ph.D. is one of the world’s leading management thinkers and an award-winning Harvard Medical School psychologist. Her TED Talk on the topic of emotional agility has been seen by more than 10 million people. She is a frequent contributor to the New York Times, Washington Post, and Wall Street Journal and often appears on national radio and television. Learn more.
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